GDPR Compliance

Last Updated: November 2026

Our Commitment to GDPR

Base-sequoia is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights under this regulation.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: Processing necessary to provide language learning services you have enrolled in
  • Consent: Where you have given explicit consent for specific processing activities
  • Legitimate Interests: For business operations, fraud prevention, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You can request correction of inaccurate or incomplete personal data. We will update our records promptly upon verification.

Right to Erasure

You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes collected or when you withdraw consent.

Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transmit it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data violates GDPR.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Staff training on data protection principles
  • Incident response and breach notification procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

International Data Transfers

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Binding Corporate Rules where applicable

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods vary based on data type and purpose.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Updates to This Information

We may update this GDPR compliance information periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.